Lara HiekeIS Technical Specialist
Greater St. Louis Area
IS Technical Specialist
Analyst III - ServiceNow Developer
Analyst - Business Service Management III
ANALYST-BUS SYS MGMT
System Administrator II
Technical Support Specialist II
SR User Support Specialist
St. Louis Community College
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Documenation
Requirements Gathering
ITIL v3 Foundations Certified
ServiceNow
Troubleshooting
System Deployment
System Administration
Process Improvement