Top Technical Support Analysts in Greater Chicago Area

Mark Thoms

Escalation Manager

Greater Chicago Area

Escalation Manager

Data Analyst / Consultant

ITIL Change Management Specialist

Service Desk Manager

Service Delivery Manager

Service Delivery Manager / Service Delivery Consultant

Helpdesk/Desktop Support Manager

Helpdesk Manager

Sr. Client Technical Analyst

Technical Support Analyst

Sales

Technical Recruiter

Computer Operator

DeVry Institute of Technology

Devry University

Recommendations: 25

Security

Troubleshooting

ITIL

Purchasing

Computer Hardware

ACD

Unix

System Administration

m****[email protected]

Christopher Rueckert

Launch Manager - Client Services

Greater Chicago Area

Launch Manager - Client Services

Associate Account Manager

Technical Support Analyst

Contractor - E-Commerce sales support

DePaul University

Ithaca College

Recommendations: 16

Affiliate Marketing

E-commerce

Affiliate Management

Affiliate Networks

Web Marketing

CRM

Lead Generation

PHP

c****[email protected]

Gil Sharon, MBA

Director of Information Technology

Greater Chicago Area

Director of Information Technology

Senior Director of Information Technology

Director, Division of Network Services & Technical Support

Director of Information Services

Solutions Director, Desktop and Software Management

Senior Consultant / Novell Practice Leader

Project Manager/LAN Administrator

Technical Support Analyst

Field Epidemiologist / Programmer

The University of Chicago - Booth School of Business

The Johns Hopkins University

The University of Chicago

Recommendations: 12

Vendor Management

Disaster Recovery

Strategic Planning

Enterprise Architecture

IT Governance

Software Project Management

Process Improvement

Governance

g****[email protected]

Louis McHugh

Computer Systems Manager-School of Applied Technology

Greater Chicago Area

Computer Systems Manager-School of Applied Technology

Adjunct Industry Associate Professor & Graduate Faculty Advisor

Computer Systems Manager - Rice Campus

Adjunct Faculty Instructor

Technical Support Analyst

System Administrator (CIS Department)

Teaching Assistant

Illinois Institute of Technology

University of Michigan-Dearborn

Northern Michigan University

Recommendations: 11

Windows 7

Help Desk Management

Encryption

Windows XP Professional

Project Management

Checkpoint

Healthcare IT

HIPAA

Maria Tacadena, PMP

Project Manager

Greater Chicago Area

Project Manager

Software Product Analyst

Project Manager (Contractor)

Project Manager

Consultant/Team Lead

Internal Applications Supervisor

Senior Programmer/Analyst

Technical Support Analyst

University of Illinois at Urbana-Champaign

Recommendations: 11

SDLC

Project Management

Software Project Management

Program Management

Vendor Management

Business Analysis

Visio

Software Development

m*****@tacadena.com

Deborah Thompson

Applications and Training Manager

Greater Chicago Area

Applications and Training Manager

IS Training and Support Analyst

IT Services Supervisor

Technical Support Analyst

University of Phoenix

Recommendations: 9

Troubleshooting

Technical Support

Blackberry Enterprise Server

Blackberry

Help Desk Support

SharePoint

Windows 7

IT Service Management

Dip Biswas

Lead Software Developer

Greater Chicago Area

Lead Software Developer

Sr. Technical Analyst

Consultant Software Engineer

Independent Contractor

Consultant Software Engineer

Technical Support Analyst Consultant

Programmer Analyst

Senior Software Engineer

Independent Contractor

Technology Lead/ PM @ ICRA-Sapphire Inc.

Sr. Software Engineer

Consultant Software Engineer

Systems Engineer

Sr. Software Developer

.NET Application Engineer Consultant

Sr. Apps Programmer Specialist Consultant

San Jose State University

IIEST, Shibpur

St. Xaviers'

Recommendations: 6

Banking

Mortgage

Payment Services

Court Case Management Systems

Transportation Logistics

Bioscience

Document Management

Tony Hester

Meaningful Use Project Manager

Greater Chicago Area

Meaningful Use Project Manager

Project Manager

Implementation Project Manager

Project Manager

Project Specialist

Technical Support Analyst

Senior Technical Support Specialist

Customer Transition Specialist

DePaul University

Henry Ford Community College

Recommendations: 6

EHR

Healthcare IT

Process Improvement

MS Project

HIPAA

SharePoint

CPOE

ARRA

t****[email protected]

Rob Dyhouse

Sr. Technical Infrastructure Analyst

Greater Chicago Area

Sr. Technical Infrastructure Analyst

Distributed Desktop Support Lead

IT Asset/Contract Analyst (Contractor)

Sr. Technical Support Analyst

Sr. Helpdesk Analyst

Elgin Community College

Recommendations: 5

Computer Hardware

Troubleshooting

Vendor Relations

Documentation

Software Installation

Adam Dinitz

Technical Support Analyst II/III

Greater Chicago Area

Technical Support Analyst II/III

Lead Technical Consultant ITIL, net+, a+

Technical Consulting Partner

Technical Support Analyst II/III

Networking Career Program Instructor

Technical Consultant for Tap Pharmaceuticals

Technical Consultant /Desktop Support/ Grainger Executive Support/ Training Specalist

Helpdesk, Q/A & Trainer

63B20 (Mechanic)

College of Lake County

Universal Life Church, Modesto CA

Northern Illinois University

Harper College

Recommendations: 4

Troubleshooting

Computer Hardware

Technical Support

Windows

Networking

Software Installation

Linux

Training

a*****@dinitz.com

Paul Goggin

Project Supervisor

Greater Chicago Area

Project Supervisor

Sr. Salesforce Administrator

Salesforce Administrator - Business System Analyst

Technical Support Analyst – Level 2

Shift Lead

Southern Illinois University, Carbondale

Harper College

Recommendations: 4

Cross-functional Team...

Salesforce.com

CRM

Management

Process Improvement

Project Management

Business Analysis

Team Leadership

p****[email protected]

Greg Gacke

Distribution Center Associate

Greater Chicago Area

Distribution Center Associate

Customer Service / Repair Department Manger

Shift Manager

Technical Analyst

Technical Support Analyst

MIS Manager / Human Resources

Aviation Support Equipment Technician

Joliet Junior College

College of DuPage

University of Tennessee

Prairie State College

Recommendations: 4

Process Improvement

Processes Development

Management

Team Leadership

Business Process Improvement

Change Management

Continuous Improvement

Creative Solutions

g****[email protected]

Dani Brei

Change & Project Manager

Greater Chicago Area

Change & Project Manager

Software Analyst

Composer / Songwriter / Performer

Client Services Analyst / Web Developer

Client Services Analyst

Technical Support Analyst (IMAC)

South Suburban College

Thornridge

Recommendations: 3

Project Management

System Deployment

Requirements Analysis

Trading Systems

Software Documentation

ITIL

Technical Support

Troubleshooting

f****[email protected]

Richard Yanni

Network Engineer

Greater Chicago Area

Network Engineer

Technical Support Analyst III

Sr. Network Engineer / Sr. Systems Administrator

Sr. Systems Engineer / Sr. Network Engineer

Company Name Affinity Express

CISSP

Comp TIA

Recommendations: 3

Network Administration

Active Directory

Servers

VMware

Troubleshooting

Windows Server

System Administration

VMware ESX

Jeremy Koski

Manager of Global Hosting Operations

Greater Chicago Area

Manager of Global Hosting Operations

Hosting Systems Administrator

Sr. Technical Support Analyst

Technician

DeVry University

Northern Illinois University

Recommendations: 3

Windows Server 2008

Windows Server 2003

Avaya PBX

Load Balancing

Load Testing

Microsoft Infrastructure

Portal Technologies

Managed Hosting

j****[email protected]

Michelle Montelauro

IT Specialist

Greater Chicago Area

IT Specialist

IT / Marketing Consultant

IT Analyst

Junior Network/Systems Administrator

Technical Support Analyst

Relay Technical Coordinator

Relay Supervisor

Aurora University

Hutchinson Community College

Recommendations: 2

Customer Service

Microsoft Office

Windows

Computer Hardware

Troubleshooting

Training

Hands-on Training

Procedure Development

m****[email protected]

Joseph Brauer

Base Technology Manager - Chicago Division

Greater Chicago Area

Base Technology Manager - Chicago Division

Services Solution Specialist - MidWest

Senior Network Engineer

Senior Systems Engineer

Technical Support Analyst

NT Support Engineer

PC Specialist

PC Technician

Keller Graduate School of Management of DeVry University

DeVry University

Marist High School

Recommendations: 2

IHSA Wrestling Official

Disaster Recovery

Active Directory

Citrix

Microsoft Exchange

Cisco Technologies

Blackberry Enterprise...

VMware

e****[email protected]

TEJA DRONAMRAJU

Program Manager

Greater Chicago Area

Program Manager

Senior Manager

Operations Manager

Asst. Manager

Team Lead - Onsite

Management Trainee

Process Lead

Technical Support Analyst / Specialist

Data Prep Manager

Data Prep Technician

Central Institute of English and Foreign Languages

Osmania University

Recommendations: 2

Operations Management

People Management

IT Service Management

Management

Service Delivery

Transition Management

Incident Management

Process Management

t****[email protected]

Allison Graham

Marketing Manager - Strategy & Business Management

Greater Chicago Area

Marketing Manager - Strategy & Business Management

Technical Support Analyst

Project Administrator

DePaul University - Charles H. Kellstadt Graduate School of Business

Illinois State University

Recommendations: 2

Project Coordination

Account Management

Troubleshooting

Internal Communications

Sales

Customer Service

Professional Networking

Problem Solving

Ryan Tolentino

IT Deskside Support Specialist

Greater Chicago Area

IT Deskside Support Specialist

Technical Support Analyst/Team Lead

Western Illinois University

Recommendations: 2

Lotus Notes

Computer Hardware

Mentoring

Troubleshooting

Technical Support

Windows

Process Improvement

Customer Service

Sheldon Dinoff

Configuration Analyst

Greater Chicago Area

Configuration Analyst

Collaboration System Engineer

Federal Grand Juror

Infrastructure Management Senior Analyst

Wireless Technican

System / Software Engineer Specialist

System Engineering Analyst II

Technical Support Analyst IV

Technical Support Analyst III (Technical Team Consultant)

Technical Support Analyst II

Network Service Representative

Computer Mainframe Operator II

Computer Operator I

Tape Librarian II

EDP Clerk III

Control Data Institute

Wilbur Wright Junior College

Carl Schurz High School

Recommendations: 2

Configuration Management

CMDB

ITIL v3 Foundations...

Disaster Recovery

ITIL

Troubleshooting

Cross-functional Team...

Customer Oriented

s****[email protected]

Aaron Binford

Alliance Integration Architect

Greater Chicago Area

Alliance Integration Architect

Senior DevOps Engineer

Advisory IT Architect

IT Manager

Lab Manager

Technical Support Analyst

University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign

Recommendations: 1

Debian

CentOS

VMware

Bash

Active Directory

Cisco

Python

Windows Server

George Kurylak

Oracle DBA Consultant

Greater Chicago Area

Oracle DBA Consultant

Sr. Database Administrator (Specialist)

Database Administrator

Sr. Technical Support Analyst

MVS consultant

Systems Programmer

Applications Programmer

Lawrence University

Recommendations: 1

g****[email protected]

Felix Widjaja

Senior Manager

Greater Chicago Area

Senior Manager

Director, Customer Success

Manager, Customer Solutions

Senior Consultant

Lead Digital Product Specialist

Technical Support Analyst

Arizona State University, W. P. Carey School of Business

Northwestern University - Kellogg School of Management

Recommendations: 0

Cloud Computing

Management Consulting

Salesforce.com

IT Strategy

Business Process...

Business Analysis

Business Development

Program Management

f****[email protected]

Abner Snell

Director - Acquisition Marketing

Greater Chicago Area

Director - Acquisition Marketing

Sr. Digital Marketing Manager - Acquisitions

Sr. Telecommunications Manager - Dialer

Sr. Software Development Consultant - Discover.com

Sr. Software Development Manager - Discover.com

Software Development Manager - Promotional Marketing

Sr. Software Developer/Engineer

Software Developer/Engineer

Technical Support Analyst

Desktop Support Technician

Northern Illinois University

College of Lake County

Recommendations: 0

Predictive Dialers

Dialers

Online Marketing

Conversion Optimization

A/B testing

Landing Page Optimization

Multivariate Testing

Hosting

a*****@esnell.com

Kristopher Serovski

Network Security Engineer SME

Greater Chicago Area

Network Security Engineer SME

Professional Services Engineer

Tier 2 Technical Support Analyst

Technical Services Representative

CSU Technician/ Project Coordinator, In House Helpdesk

Help Center Coordinator

DeVry University

Recommendations: 0

Network Security

Fortinet

Testing

Firewalls

TCP/IP

Network Architecture

VPN

Cisco Technologies

John Wefler

Senior Consultant

Greater Chicago Area

Senior Consultant

Genius

SharePoint Developer/Consultant

System Administrator Associate

Technical Support Analyst II

Programming Manager

Recommendations: 0

SharePoint

jQuery

IIS

Microsoft SQL Server

.NET

Public Speaking

Team Building

j****[email protected]

Anthony Bazdor

Global Quality Escalation Manager

Greater Chicago Area

Global Quality Escalation Manager

Global Government & Public Safety Quality Manager

Quality Assurance Manager

System Support Operations Manager & Process Control Manager

Lead System Technologist Consultant

Technical Support Analyst

Owner/Operator

KELLER GRADUATE SCHOOL OF MANAGEMENT

DeVry Institute of Technology

Motorola Solutions University

APMG - International

Recommendations: 0

Project Management

Six Sigma

Process Improvement

Quality Assurance

Telecommunications

CRM

Product Development

Management

t****[email protected]

Amanecer (Mahny) Walker

Owner-Creator-Designer-Seller

Greater Chicago Area

Owner-Creator-Designer-Seller

Desktop Support

Sales Associate

Windows Server Administrator

Network Administrator

Technical Support Analyst

Telecommunications Assistant

DeVry Institute of Technology

University of Illinois at Chicago

Recommendations: 0

Troubleshooting

Servers

VMware

Switches

Routers

Hardware

Technical Support

Software Installation

Nicholas Klassen

Head of Customer Solutions

Greater Chicago Area

Head of Customer Solutions

Association Board President

Enterprise Support Manager

Support Engineer - Member of Technical Staff

Technical Support Analyst

Intern

Sr Manager, Customer Success - Partner Development

Head of Technical Support

Recommendations: 0

n****[email protected]

Roosevelt Conklin

Service Center Technicain

Greater Chicago Area

Service Center Technicain

Deskside Support

Level 3 System Support Analyst

Support Center Analyst

Technical Support Analyst

Technical Support Technician

Recommendations: 0

Brad Hua

Technical Support Analyst

Greater Chicago Area

Technical Support Analyst

Senior Network Engineer

Network Solution Engineer

Senior Network Analyst

Senior Network Architect

Network Specialist

Beijing University of Aeronautics&Astronautics

Recommendations: 0

Switches

VPN

OSPF

Routers

WAN

TCP/IP

Network Security

Data Centre Architecture

j****[email protected]

Tony Tarkowski

IT Support Specialist

Greater Chicago Area

IT Support Specialist

Technical Support Analyst

L2 Deskside Support Technician

Computer Operator

IT Support Technician

Customer Service Representative

Serena High School

DeVry

Illinois Valley Community College

Recommendations: 0

Haris Dzaferovic

IT Support Engineer

Greater Chicago Area

IT Support Engineer

Desktop Support

Desktop Support Engineer

Support Center Analyst - Tier I

Technical Support Analyst

Geek Squad Agent

Intern

Robert Morris University - Illinois

Recommendations: 0

Active Directory

Networking

Microsoft Office

Outlook

Windows

Customer Service

Quality Assurance

Salesforce.com

Christopher Chiampas

Technical Support Analyst

Greater Chicago Area

Technical Support Analyst

System Analyst\Technical Support Specialist

Network Support

Network Engineer \ Application Support Specialist

Document Specialist

IT Manager/Operations Manager

Aquarius Institute of Technology

University of Illinois at Chicago

Recommendations: 0

Network Administration

Networking

Windows Server

Network Security

Data Center

Linux

Cisco Technologies

Disaster Recovery

c****[email protected]

Maya Embar

Senior Project Manager / Program Manager

Greater Chicago Area

Senior Project Manager / Program Manager

Senior Technical Project Manager

Full Time Student

Project Manager / Technical Support Analyst

Business Analyst (Contract)

Business Analyst

Senior Project Manager

Project Manager / IT Manager

Project Manager, Public Relations Coordinator, Media Designer

Illinois Institute of Technology

College of DuPage

Recommendations: 0

Information Technology

Scrum

Agile Project Management

Full SDLC

Project Management

Change Management

Systems Analysis

Management

m****[email protected]

Ronald Aldana

Service Support Technician I

Greater Chicago Area

Service Support Technician I

Tier 1 Support Engineer

Service Support Technician I

Associate Technical Support Analyst

CAE Support

Tech Support

ITT Technical Institute

Recommendations: 0

Troubleshooting

Active Directory

TCP/IP

Switches

Routers

Networking

Cisco Technologies

Network Administration

Leonora Bowers

Sub-Clerk

Greater Chicago Area

Sub-Clerk

Program Administrator

Administrative/Support Services

Family Support Worker

Techinical Support Representative

Fimatrix Support Analyst / E-Commerce Trading Administrator

Technical Support Analyst

DeVry University

Western Illinois University

George Henry Corliss HS

Recommendations: 0

Program Management

Team Leadership

Customer Service

System Administration

Community Development

E-commerce

Microsoft Office

Technical Support

n****[email protected]

Kent Coffland

Technical Project Manager

Greater Chicago Area

Technical Project Manager

Technical Support Analyst

Contractor

Desktop Support Supervisor

Desktop Engineer

Desktop Engineer (Team Lead)

Changing Skies

Northern Illinois University

Recommendations: 0

Vendor Management

Active Directory

Project Management

Software Documentation

Troubleshooting

Business Analysis

Disaster Recovery

Visio

s****[email protected]

Corey Brewer

Support Engineer

Greater Chicago Area

Support Engineer

Technical Support Analyst

Desktop Support Engineer

Western Go

Harold Washington

Illinois Center For Broadcasting

Recommendations: 0

Social Media

Microsoft Office

Strategic Planning

Microsoft Excel

Editing

Email Marketing

Help Desk Support

Computer Repair

Dawn Biernacki

Business Solutions Engineer

Greater Chicago Area

Business Solutions Engineer

IT Business Analyst

Senior Technical Support Analyst

Technical Support Analyst

Credentials Analyst

University of Illinois at Urbana-Champaign

Recommendations: 0

Microsoft Office

Filemaker Pro

Adobe LiveCycle Designer

Crystal Reports

HTML

Non-profits

Aptify

Adobe Photoshop

Horacio Tovar

Desktop Analyst

Greater Chicago Area

Desktop Analyst

Intermediate Technical Support Analyst

Technical Support Supervisor

Lab Technician II

Field Service Technician II/ Digital Color Specialist

DeVry University

Recommendations: 0

Microsoft Office

Active Directory

Windows Server

Windows 7

Windows XP Pro

Altiris Deployment Console

DHCP

DNS Server

y****[email protected]

Debbie Kmiec

Customer Service

Greater Chicago Area

Customer Service

Systems Technical Support

Technical Support Analyst

Customer Technical Support Engineer

Meeting Planner/Reservations

Recommendations: 0

Telephony

Managed Services

Software Installation

Software Documentation

Troubleshooting

Team Building

Customer Service

Technical Support

Charles Doren

Business Analyst

Greater Chicago Area

Business Analyst

Technical Support Analyst

Technology Delivery Associate

Project Manager

DePaul University

Michigan State University

Recommendations: 0

CSS

Disaster Recovery

Visio

Access

SQL

Sam Milan

Agent

Greater Chicago Area

Agent

Technical Support Analyst

Multiple College's

Recommendations: 0

Electronic Payments

Debit Cards

Payment Card Processing

Merchant Services

Payments

Product Management

Executive Management

Credit Cards

s****[email protected]

Shannon Cyborski

Technical Writing Experience

Greater Chicago Area

Technical Writing Experience

Subject Matter Expert: Aloha Point of Sale

Sr. Support Analyst

Business Analyst

Help Desk Analyst

Lead Technical Support Analyst

Help Desk Specialist / Customer Support

Software Implementation Specialist and Trainer

Web Designer

Northwestern University SCS

Southern Illinois University, Carbondale

Recommendations: 0

Creative Writing

Technical Writing

Customer Support

Communication

Problem Solving

Proactive Mindset

Teamwork

Critical Observation

w****[email protected]

7****[email protected]

Lori Finckle

Technical Support Analyst

Greater Chicago Area

Technical Support Analyst

Database Analyst/Telecom Specialist

Network Administrator

Recommendations: 0

Technical Support

Software Documentation

SharePoint

Blackberry Enterprise Server

Troubleshooting

Citrix

System Administration

Active Directory

Paul Ambubuyog

Owner-Instructor

Greater Chicago Area

Owner-Instructor

Fitness and Martial Arts instructor

Technical Support Analyst

DeVry University

Recommendations: 0

Boxing

Fitness Training

Microsoft Excel

Access

Brazilian Jiu-Jitsu

Business Analysis

Coaching

Customer Service