James K. GallagherSenior Manager, Services Development/Portfolio Management
Greater Philadelphia Area
Senior Manager, Services Development/Portfolio Management
Senior Program Manager, Global Program Management Office
Project Manager - Telecommunications
Senior Consultant
Voice Network Engineer
Relationship Manager/BSA, Technology Operations - Production Services
LAN Administration Manager, Technology Operations - Desktop Support Services
Team Leader/Supervisor, Direct Investor Services - Core Segment
Senior Communication Associate, Direct Investor Services - Core Segment
Shippensburg University of Pennsylvania
Recommendations: 2
Customer Relations
Team Building
Risk Mitigation
Escalation Management
Call Center
IVR
Genesys
Customer Satisfaction