Top Director, Customer Services in Greater Boston Area
Kim Proctor
Senior Consultant & Product Manager
Greater Boston Area
Senior Consultant & Product Manager
Customer Engagement, Customer Experience, User Experience, Product Consultant
Product & Marketing Director
Local Networking Event Lead
Product & Marketing Director
Internet Marketing, Social Media, Customer & User Experience
Web Marketing Director
Director, Customer Service
Marketing Manager, Product & User Experience Manager
Account Supervisor
Account Executive
Center for Collaborative Leadership
Bryant University
Recommendations: 26
Online Marketing
Social Media Marketing
CRM
Market Research
Marketing
Marketing Strategy
User Experience
Customer Experience
k****[email protected]
Renee Bochman
VP, Customer Engagement
Greater Boston Area
VP, Customer Engagement
Customer Advisor
SVP, Customer Success
VP, Customer Experience
VP, Client Services
Director, Customer Service
Harvard University
Stanford University School of Medicine
Recommendations: 11
Agile Methodologies
SaaS
Cloud Computing
Salesforce.com
Enterprise Software
Professional Services
Product Management
r****[email protected]
Christopher Grondin
Senior Director, Customer Operations
Greater Boston Area
Senior Director, Customer Operations
Director, Corp. Systems Engineering - Escalation Management
Global Director, Customer Service
Sr. Manager Security Operations Global Services
Technical Support Manager (Level 2)
Symmetrix Support Manager
University of Massachusetts at Amherst - Isenberg School of Management
Worcester Polytechnic Institute
Worcester State University
Becker College
Recommendations: 6
Program Management
Strategy
Cross-functional Team Leadership
Customer Satisfaction
Leadership
Strategic Planning
Account Management
Call Center
c****[email protected]
Denise Grimley
Senior Vice President Customer Experience
Greater Boston Area
Senior Vice President Customer Experience
Director, Customer Service
Customer Success Advocate
Mananger Global Tier 1 Support
Vice President Global Technical Support
Vice President Global Sales Operations & Technical Support
Vice President Customer Success
Member
Technical Support Engineer
Chief Customer Experience Officer, CXO
Senior Director of Technical Support, Americas
Director, Customer Service
Northeastern University
Northeastern University
Recommendations: 5
CRM
Project Management
Cross-functional Team Leadership
Start-ups
Product Management
Integration
Training
Salesforce.com
d****[email protected]
Emo Monterastelli
Senior Director, Sales
Greater Boston Area
Senior Director, Sales
Vice President, Inside Sales
Vice President, Sales
Director, Customer Services
Boston College - Carroll School of Management
Rochester Institute of Technology
Recommendations: 4
Sales Management
Competitive Analysis
Sales Operations
Professional Services
Solution Selling
Start-ups
SaaS
Enterprise Software
m****[email protected]
Tim Barker
Customer Operations Manager (Americas)
Greater Boston Area
Customer Operations Manager (Americas)
Director, Customer Service, Americas
Manager of Customer Service, Americas
Customer Service Trainer
Unit Manager of Operations for Card and Retail Services.
Assistant Trainer of Operations
Sr. Collector
Regent University
Trinity International University
Northland International University
Harvard Extension School
Bryant University
Recommendations: 3
Process Improvement
Customer Satisfaction
Coaching
Customer Service
Team Building
Customer Experience
Recruiting
Call Centers
t****[email protected]
n****[email protected]
David Johnson
Senior Vice President Worldwide Services & Support
Greater Boston Area
Senior Vice President Worldwide Services & Support
Vice President Worldwide Support
Vice President, Global Support
Vice President Support
Director, Customer Services
Director, Portfolio Product Management
Santa Clara University
Recommendations: 3
Start-ups
Management
Leadership
Enterprise Software
Cloud Computing
SaaS
Data Center
Virtualization
j****[email protected]
Richard Winsor
Commodity Manager
Greater Boston Area
Commodity Manager
Director, Materials and Operations
Director, Customer Service and Logistics
Principal Consultant
Director, Operations
Director, Customer Service, Strategic Pricing, and Logistics
Director of Operations: Corporate Development, Logistics, Strategic Pricing and Customer Service
Plymouth State University
Recommendations: 2
r*****@comcast.net
Michael Fopiano
Director, Member and Provider Services
Greater Boston Area
Director, Member and Provider Services
Director, Appeals, Grievances & Quality Assurance
Director, Customer Service
Operations Manager, Member Services
Pharmacy Program Coordinator
Assistant Director of Pharmacy
Bentley University - McCallum Graduate School of Business
Massachusetts College of Pharmacy and Health Sciences
Boston College
Recommendations: 0
Customer Service
Client Service
Operations Management
Problem Solving
Team Building
Team Leadership
Staff Retention
Performance Management
m****[email protected]
Maureen Bertone
Senior Implementation Manager
Greater Boston Area
Senior Implementation Manager
Manager, Utilization Management & Clinical Policy
Manager of Special Projects
Consultant, Strategy & Development
Account Executive, Managed Care Organization/340B Client Relationships
Director, Customer Service & Market Performance Planning & Administration
Manager of Special Projects, Training & Web Resource Development
Sales Support Supervisor
Colby-Sawyer College
Recommendations: 0
Healthcare
Managed Care
Healthcare Information Technology
Medicare
Healthcare Industry
Healthcare Management
Health Insurance
Healthcare Consulting
m****[email protected]
m****[email protected]
Karin Martin
Assistant Vice President, Contact Center Operations
Greater Boston Area
Assistant Vice President, Contact Center Operations
Director, Customer Service and Commercial Lines Operations
Director, Business Relationship Management
Assitant Vice President, Operations
Director Personal Lines Operations and Customer Service
Insurance Institute of America
Suffolk University and New England College of Business
Recommendations: 0
Property & Casualty Insurance
Insurance
Claim
Underwriting
Casualty
General Insurance
Claims Management
Liability
k****[email protected]
David Donatelli
Vice President, Customer Support
Greater Boston Area
Vice President, Customer Support
Senior Director, WW Customer Support
Director, WW Customer Support
Manager, Advanced Tech Support for the Americas
Director, Customer Service
Manager, Customer Support
Wentworth Institute of Technology
Recommendations: 0
Web Services
Kalido
Salesforce.com
SaaS
Enterprise Software
Master Data Management
Cloud Computing
Software Development
d****[email protected]
Doug Smith
Vice President, Strategic Partnerships & Retail
Greater Boston Area
Vice President, Strategic Partnerships & Retail
Vice President, Business Development
Principal E-Commerce Consultant
Director of Technical Support Operations
Founding Partner, Vice President, Marketing & E-Commerce
Director, Customer Service
Amherst College
Recommendations: 0
Business Development
Team Building
Product Management
Project Management
Contract Negotiation
E-commerce
Start-ups
Strategy
d****[email protected]
Tom Graves
Director of Customer Experience
Greater Boston Area
Director of Customer Experience
Director Customer Care
Director, Customer Service
Shepherd University
Recommendations: 0
Workforce Management
Call Center
Customer Experience Management
Customer Experience
Brand Loyalty
Operations Management
Strategic Planning
Customer Service
t****[email protected]
Donna Blake Levine
President/Owner
Greater Boston Area
President/Owner
President/Owner
Director, Sales Compensation
Director, Customer Service
Manager, Sales Compensation
Admin Support
Admin
Recommendations: 0
Mental Health
Psychology
Customer Service
Account Management
New Business Development
Strategic Planning
Direct Sales
Team Building
d*****@hcbilling.com
