Top Director Client Services in Herndon, Virginia
Jim Katzman
Principal, CX Strategy & Enablement
Herndon, Virginia
Principal, CX Strategy & Enablement
Director Client Services
Several culminating as Vice President - Customer Experience
Director - ILEC Relations
James Madison University
The George Washington University
Clayton High School
Recommendations: 10
Operations Management
Customer Experience
Customer service
Project Management
Program Management
Developing People
CSAT Survey development
Voice of the Customer
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