Top Customer Support Engineers in Greater Boston Area
John Faverman
Senior Consultant
Greater Boston Area
Senior Consultant
Director, Information Technology
Principal
Director, Information Technology
Manager, Networking Systems and Telecommunications
Manager, Technology Services
QA Engineer; Senior Support Engineer for NT product line, Head of MIS
Senior Customer Support Engineer
Visiting Professor of Music
Lecturer and Visiting Professor of Music Theory
Assistant Librarian, Head of Technology, Rare Book Library
Boston University Corporate Education Center
Brandeis University
Brandeis University
Harvard University
California Institute of the Arts
University of California, Santa Barbara
Recommendations: 17
Program Management
Executive Management
Internal Audit
Technology Architecture
Enterprise Systems
Technically Strong
Vendor Management
Disaster Recovery
f****[email protected]
Srinivas CSM
Sr. Customer Engineer
Greater Boston Area
Sr. Customer Engineer
Senior Engineering Program Manager- Application Security
Customer Support Engineer
Senior Director - Product Security - Carbon Black
Application Security Engineering Manager
Project Manager
Advisory Board Member Cybersecurity Program
Senior Program Manager
Director - Product Security
Senior Business Architect
Principal Program Manager-Product Security
Boston University
University of Mysore
Recommendations: 8
Agile Methodologies
Embedded Systems
Scrum
MS Project
ClearCase
SharePoint
ClearQuest
UML
s****[email protected]
Bhavesh Pandya
Sr.Er.
Greater Boston Area
Sr.Er.
Solaris Admin
Program Manager
Sr. Er.
Customer Er.
Customer Support Engineer
Enginer
QA/QC Engineer
coet Jalgaon
Recommendations: 8
System Administration
Solaris
Servers
Data Center
Virtualization
Operating Systems
Integration
Storage
b****[email protected]
Shankar Sandiri
Senior Manager - Delivery
Greater Boston Area
Senior Manager - Delivery
Senior Manager
Systems Support Engineer - Team Lead
Customer Support Engineer
Jawaharlal Nehru Technological University
Govt. Institute of Electronics, Secunderabad
Recommendations: 8
IT Service Management
Vendor Management
Data Center
Automation
Service Delivery
Solaris
AIX
Cloud Computing
s****[email protected]
Naresh Mysore
Test Floor Manager
Greater Boston Area
Test Floor Manager
Field Service Engineer
DFS Program Manager
Senior Field Service Engineer
Product Support Engineer
Validation Consultant
Customer Support Engineer
Quality Manager
Harvard University
New York University
State University of New York at Stony Brook
Recommendations: 6
m****[email protected]
Jeremy Weader
Customer Support Engineer - Unix
Greater Boston Area
Customer Support Engineer - Unix
Professional Services Engineer
Gateway Escalations Engineer
Technical Solutions Engineer
Senior Sales Engineer
University of Massachusetts Lowell
Computer Learning Center
University of Southern Maine
Recommendations: 6
Encryption
Enterprise Software
Security
Virtualization
TCP/IP
Sales Engineering
Pre-sales
Antivirus
d****[email protected]
j****[email protected]
Greg Blanchette
Staff Engineer - HDD & SSD Storage Products
Greater Boston Area
Staff Engineer - HDD & SSD Storage Products
Staff Engineer, Customer Support Engineering
Sr. Customer Support Engineer
Technical Marketing Engineer
Technical Account Manager
OEM Customer Support Manager
Sr. Engineering Manager, OEM and Distribution Accounts
Corporate Accounts Customer Engineer
Field Applications Engineer
Plymouth State University
Recommendations: 6
AFR
ARR
ATA
Cloud
Design
Engineering
Enterprise
eSSD
g****[email protected]
Matthew Berntsen
Associate
Greater Boston Area
Associate
Associate
Summer Associate
Legal Intern
Integration Services Consultant / Customer Support Engineer
TechDesk Advanced Support Team Leader
Application Development Intern
Boston University School of Law
Bucknell University
Northfield Mount Hermon School
Recommendations: 5
Intellectual Property
Patents
Legal Writing
Trademarks
Patent Litigation
Legal Research
Litigation
Research
Peter Hill
Solutions Architect
Greater Boston Area
Solutions Architect
Senior Systems Engineer
Systems Engineer
IT Consultant
Systems Engineer/Project Manager
Technical Architect
Managing Consultant
Account Manager
Customer Support Engineer
Senior Technical Assistant
The College of Wooster
The American University in Cairo
Recommendations: 5
IT Operations
Virtualization
Windows Azure
Active Directory
Microsoft Exchange
Windows Server
VPN
DNS
p****[email protected]
Jithendra Pydimarri
Network Engineer
Greater Boston Area
Network Engineer
Delivery Manager, Bangalore
Service Manager
Database Admin & Technical Manager
Customer Support Engineer
Lead Systems Engineer
Senior Systems Engineer
Associate Consultant
Government Institute of Electronics (GIOE)
Swamidoss English medium high school
Recommendations: 5
j****[email protected]
j****[email protected]
Karis Thoresen
Knowledge Base Manager
Greater Boston Area
Knowledge Base Manager
Customer Support Engineer
Customer Success Representative
Internet Marketing Specialist
Producer
Arts and Entertainment reporter
Smith College
Recommendations: 4
Editing
Content Management
Copy Editing
Outlook
Excel
Oracle SQL
Wikis
quickbase
a****[email protected]
k****[email protected]
Looks Silverwood
Technical Support Engineer
Greater Boston Area
Technical Support Engineer
Director of Support
IT - Configuration Management Analyst II (Deployment)
Senior Customer Service Engineer
IT Project and Support Administrator
Customer Support Engineer
Unix Administrator
Data Processing Technician 2nd Class
Manager, Information Systems
Consultant / IT Analyst
Sr. Systems Administrator
Site Reliability Engineer
Almeda College
Concordia University-St. Paul
Owens Community College
Recommendations: 4
Information Security
AIX
Linux
Unix
IT Management
Windows
Operating Systems
Hardware
b****[email protected]
Sudheera Rajapakse
Company Name
Virtusa Corporation
Greater Boston Area
Company Name
Virtusa Corporation
Global Network Architect
Senior Network Administrator
Customer Support Engineer
Boston University - School of Management
Framingham State University
National Institute of Business Management
Recommendations: 4
IT Management
IT Operations
Security
Infrastructure
Leadership
Enterprise Architecture
Disaster Recovery
Network Security
s****[email protected]
s****[email protected]
Stephen Nock
Customer Support Engineer
Greater Boston Area
Customer Support Engineer
Marketing Communication Specialist
Sales Specialist
Vice President
Student Coordinator
Student Orientation Coordinator
Student Representative
Student Orientation Advisor
Materials Fabricator
Rensselaer Polytechnic Institute
Technical University of Denmark
A&M Consolidated High School
Recommendations: 3
Engineering
Microsoft Office
Recycling
Leadership
Adobe Creative Suite
Photoshop
Program Management
Strategic Planning
s****[email protected]
Matthew Kennedy
Implementation Engineer
Greater Boston Area
Implementation Engineer
Application Support Engineer
Customer Support Engineer
Field Services Manager
Director of Technology Infrastructure and Help Desk Support
Owner
Senior Field Network/Server Engineer - Boston
Onsite Senior IT Support Engineer
NOC Engineer
NOC Customer Support Technician
Cisco Lab Manager & National Field Lab Contact - Secondary Role
Network Systems Consultant - Primary Role
Technical Co-op
Technical Co-op
Boston University - College of Engineering
University of Puget Sound
Recommendations: 3
Project Management
Laptop Imaging & Deployment
Network Administration
LAN-WAN Management
Cisco Call Manager (Moves, Adds, Changes)
Remote Access
Cisco Technologies
Sonicwall
m****[email protected]
m****[email protected]
Ken Blanchard
Sr. Network Engineer
Greater Boston Area
Sr. Network Engineer
Sr. Network & Systems Engineer at Volpe National Transportation Systems
Sr. Network & Systems Engineer at Volpe National Transportation Systems
Sr. Network Engineer
Manager, Network Engineering
Sr. Network Engineer
Sr. Network Engineer/Systems Engineer
Sr. Network Security Engineer
Network Security Engineer
Customer Support Engineer - Security/VPN TAC
Customer Support Engineer
Invoice Processing Center Supervisor
Boston University
Central
Recommendations: 3
Cisco Security
Cisco IOS
Cisco devices
CCNA
Chartered Financial Analyst
VPN
ASA
PIX
b****[email protected]
John Fallon
Senior Systems Engineer
Greater Boston Area
Senior Systems Engineer
Senior Field Engineer
IPS Storage Engineer
Customer Support Engineer
Software Engineer
Senior Software Engineer
University of Massachusetts Lowell
Recommendations: 3
NAS
Storage Area Networks
SAN
Deduplication
Storage
iSCSI
Virtualization
Enterprise Storage
j****[email protected]
j****[email protected]
Jean-Noel (Pedro) Neveu
Consultant
Greater Boston Area
Consultant
Consultant
Consultant
Senior Technical Support Manager
Technical Support Engineer, Prin.
Customer Support Manager
Senior Customer Support Engineer
Software Developer
Curtin University
Curtin University
Curtin University
The University of Western Australia
St Joseph College
Recommendations: 3
ActiveMQ
CORBA
ESB
Middleware
SOA
JMS
Distributed Systems
Enterprise Software
p****[email protected]
Salvador Jaramillo
Test lead Engineer (Project Engineering)
Greater Boston Area
Test lead Engineer (Project Engineering)
Member Technical Staff / Customer Technical Support Engineer
Software Developer
Test Engineer (Contract position)
CMTS Engineer
Customer Applications Specialist
DOCSIS Engineer in the certification of new products (Contract position)
Customer Support Engineer
Software Developer/ Project Engineer
Project/Test Engineer
Purdue University
University of Texas at Brownsville
Instituto Tecnológico y de Estudios Superiores de Monterrey
Recommendations: 2
Testing
Embedded Systems
Telecommunications
Software Development
Six Sigma
Manufacturing
Cross-functional Team Leadership
Project Management
s****[email protected]
Zachary Samsel
Principal Software Engineer
Greater Boston Area
Principal Software Engineer
Senior Software Engineer
Customer Support Engineer
Geeks Squad Agent
Wentworth Institute of Technology
Tewksbury Memorial High School
Recommendations: 2
XML
JavaScript
.NET
ASP.NET
jQuery
C#
CSS
HTML
Ed Steen
Information Services Manager
Greater Boston Area
Information Services Manager
Project Manager
Project Manager
Northeast US Regional IT Manager
Senior Implementation Manager
Manager of Post Implementation Engineering
Account Manager
Project Manager
Systems Engineer
Team Lead - Technical Support
Sr. Technical Support Engineer
Customer Support Manager
Customer Support Engineer
University of Massachusetts Lowell
University of Massachusetts Lowell
Recommendations: 2
PMP
PACS
DICOM
HL7
Healthcare Information Technology
Medical Imaging
PHP
Hospitals
e****[email protected]
Guy Creese
Research Vice President - Collaboration and Content Strategies
Greater Boston Area
Research Vice President - Collaboration and Content Strategies
VP/Research Director
Managing Principal
Research Director
Customer Support Engineer
Portal Product Manager
Technical Editor/Support Engineer
Williams College
Recommendations: 2
Competitive Analysis
Web Analytics
Content Management
Market Analysis
SaaS
Cloud Computing
Competitive Intelligence
Go-to-market Strategy
g****[email protected]
Jason Pare
Customer Support Engineer - Cisco Unified Contact Center Enterprise Solutions
Greater Boston Area
Customer Support Engineer - Cisco Unified Contact Center Enterprise Solutions
Software Quality Assurance Engineer
Software Quality Assurance Engineer
Technical Writer
Fitchburg State College
St. Bernards CCHS
Recommendations: 2
Cisco Call Manager
Cisco IOS
VMware
Switches
VoIP
Routers
Cisco Technologies
Cisco UCS
j****[email protected]
Lawrence Beach
Field Application Engineer
Greater Boston Area
Field Application Engineer
Dispatcher/ Float Courier
Quick Service Cast Member
Technical Sales/Support Engineer
Software Engineer
Applications Engineer
Customer Support Engineer
Owner/Farm Manager
shift manager and technician
Field Service Engineer
Recommendations: 1
Python
Device Drivers
C
C++
Windows
Software Development
Debugging
Testing
l****[email protected]
Elec Boothe
Senior Customer Support Engineer
Greater Boston Area
Senior Customer Support Engineer
Customer Support Engineer
Lead Web Consultant
Associate Support Engineer
Technical Community Manager - Web Developer
Technical Support Analyst
Florida State College at Jacksonville
Recommendations: 1
jQuery
Web Design
MySQL
CSS
E-commerce
PHP
Troubleshooting
Programming
Paul Trunfio
Network Implementation Engineer
Greater Boston Area
Network Implementation Engineer
Solution Consultant of Staff 4
SQA/Sustaining Engineer
Customer Support Engineer
Sr. NOC Technician
Sr. Technical Support Engineer
Sr. Network Support Engineer
Sr. Network Support Engineer
Technical Support Engineer
Computer Learning Center
Middlesex Community College
Recommendations: 1
Routing
IP
Ethernet
OSPF
MPLS
Switches
QoS
TCP/IP
o****[email protected]
Anne DelSignore
Software QA Engineer
Greater Boston Area
Software QA Engineer
Software Engineer (contract position)
Senior Software Engineer
Customer Support Engineer
Support Engineer
University of New Hampshire
Recommendations: 1
Visual C++
C#
Visual Studio
Java
.Net
Unix
FDA regulations
Python
James Collins
Customer Support Engineer
Greater Boston Area
Customer Support Engineer
Calibration Technician
Recommendations: 0
Analytical Chemistry
Chemistry
Laboratory
Gas Chromatography
LC-MS
HPLC
R&D
Instrumentation
j****[email protected]
Lee Gerheart
Owner
Greater Boston Area
Owner
Customer Support Engineer
Owner
Sales
Business Development
Technician
Hesser College
Recommendations: 0
Spyware
Home Networking
Microsoft Excel
Motherboards
Computer Diagnostics
Virus Removal
Cat5
Peripherals
a****[email protected]
Jasen Wheatley
Sr. Engineer, Applied Technologies
Greater Boston Area
Sr. Engineer, Applied Technologies
Customer Support Engineer
Sr. Software Engineer
Professional Services Consultant
Regional Operations Supervisor
Manager, Software Development
Manager, UI Development
Boston University
University of Massachusetts at Lowell
University of Massachusetts at Lowell
Recommendations: 0
Software Development
Trillium
Java
C#
JavaScript
HTML
AngularJS
jQuery
j****[email protected]
j****[email protected]
Robert Sherman
Senior Customer Support Engineer
Greater Boston Area
Senior Customer Support Engineer
Information Security Engineer
IT Analyst
Chief Information Security Officer and VP IT
VP, Director, Manager, Engineer
Author
Suffolk University Law School
Brandeis University
Recommendations: 0
r****[email protected]
A. Harnois
Principal Performance Engineer
Greater Boston Area
Principal Performance Engineer
Principal Performance Engineer
Systems Manager
Customer Support Representative
Customer Support Engineer
Software Engineer
Worcester Polytechnic Institute
Recommendations: 0
Agile Methodologies
Unix
Distributed Systems
Linux
Scalability
Software Development
Test Automation
XML
k****[email protected]
Manoj Sah
Technical Engineer
Greater Boston Area
Technical Engineer
Customer Support Engineer
Anna University
Recommendations: 0
Automation
PLC
Instrumentation
Wonderware
DCS
Control Systems Design
Engineering
SCADA
m****[email protected]
Ursula Williams
Director, Supplier Quality
Greater Boston Area
Director, Supplier Quality
Global Quality Director
Director, Corporate Quality
Sr Customer Quality Manager
Quality Manager
Quality Assurance Customer Support Engineer
University of South Carolina-Columbia
Recommendations: 0
SPC
Quality System
Internal Audit
FMEA
Root Cause Analysis
Supplier Quality Engineering
Six Sigma
Team Building
u****[email protected]
Ronald Wagogo
Senior UCC Engineer
Greater Boston Area
Senior UCC Engineer
Senior Technical Support Engineer
Principal Escalation Engineer
Voice Communications Engineer
Technical Marketing Engineer
Customer Support Engineer
Network Operations Analyst
University of Massachusetts Lowell
Rensselaer Polytechnic Institute
Brooklyn Technical High School
Recommendations: 0
Lindsay (ASCP)
Research Assistant II
Greater Boston Area
Research Assistant II
Clinical Flow Cytometrist
Flow Cytometry Core Research Technologist
Customer Support Engineer / Flow Cytometry Core Manager
Lab Technician
Viral Pathogenesis Research Assistant II
Flow Cytometry Research Technician II
Technical Sales Representative
Suffolk University
Harvard University
Milford High School
Recommendations: 0
Flow Cytometry
FACS
Laboratory
Cell Culture
Molecular Biology
Stem Cells
Lifesciences
Biotechnology
l****[email protected]
John Pouche
Corporate IT Administrator
Greater Boston Area
Corporate IT Administrator
Executive IT Support
Desktop Systems Administrator
IT Support Specialist
Customer Support Engineer
Bridgewater State University
Recommendations: 0
Windows
Microsoft Office
Customer Service
Microsoft Excel
Laptops
PowerPoint
Computer Hardware
Application Support
j****[email protected]
David Sbabo
Principal SQA Automation Lead
Greater Boston Area
Principal SQA Automation Lead
Contract to hire as QA Automation Lead at Mueller Systems, Inc.
Staff Quality Assurance Engineer
Manager, Quality Assurance
Supervisor, Quality Assurance Engineer
Senior Quality Assurance Engineer
Contract to hire as Lead Quality Assurance Engineer at Iron Mountain Inc.
Lead Quality Assurance
Senior Quality Assurance Engineer
Quality Assurance Software Engineer
Vision Product Line Analyst
Customer Support Engineer
System Design Engineer
Electrical Engineer
Northeastern University
Boston University
Worcester Polytechnic Institute
Recommendations: 0
Unix
Perl
Scrum
Testing
Software Quality Assurance
Linux
Test Planning
Quality Center
d****[email protected]
Jeffrey Corrigan
Customer Support Engineer
Greater Boston Area
Customer Support Engineer
Infrastructure Engineer
University of Massachusetts, Amherst
Recommendations: 0
DICOM
PACS
RIS
HL7
Medical Imaging
Radiology
Healthcare Information Technology
Cr
j****[email protected]
AYON GON
Senior Engineer
Greater Boston Area
Senior Engineer
Customer Support Engineer
Intern
Senior Engineer
Rochester Institute of Technology
Ramrao Adik Institute of Technology
Agnels
Recommendations: 0
MPLS
a****[email protected]
Peter Zhao
Customer Support Engineer
Greater Boston Area
Customer Support Engineer
Contract Technician
College Aide
Technology Technician
Technical Support Engineer
Data Engineer
New York University - Polytechnic School of Engineering
Recommendations: 0
Troubleshooting
Linux
VMware
Windows
Unix
Operating Systems
Windows Server
Teamwork
z****[email protected]
i****[email protected]
Jonathan Walker
Field Services Engineer
Greater Boston Area
Field Services Engineer
Sr. Customer Support Engineer
Systems Specialist
Customer Service Engineer
Customer Support Specialist
Sr. Customer Service Engineer
IS Image Systems Engineer
RSTI Phase I
Recommendations: 0
PACS
Medical Imaging
HL7
Troubleshooting
Radiology
IHE
Software Documentation
Healthcare Information...
j****[email protected]
Skip Gummow
Senior Customer Support Engineer
Greater Boston Area
Senior Customer Support Engineer
Cloud Architect
Enterprise Architect
Solutions Architect
Worcester Poytechnic Institute
Recommendations: 0
Storage Area Networks
Storage Virtualization
Unix Shell Scripting
Unix Operating Systems
Linux System Administration
VMware Infrastructure
Cloud Computing
VMware
s****[email protected]
s****[email protected]
Jason Field
Regional Sales Manager
Greater Boston Area
Regional Sales Manager
Account Sales Consultant
Senior Customer Support Engineer
Student Intern
Research Associate
Assistant Scientist
Worcester Polytechnic Institute
Recommendations: 0
Lifesciences
Flow Cytometry
Immunology
Immunoassays
Laboratory Automation
Hardware Diagnostics
Assay Development
Biotechnology
f****[email protected]
Don Bellunduno
Technical Support Engineer working for Vaco at Google in Cambridge
Greater Boston Area
Technical Support Engineer working for Vaco at Google in Cambridge
Technical Support Engineer
Customer Support Engineer
Technical Support Engineer II
Technical Support Engineer
Senior Technical Support Engineer
University of Massachusetts, Amherst
University of Freiburg, Germany
Holyoke Community College
Recommendations: 0
Microsoft Office
Customer Service
Microsoft Excel
Microsoft Word
Databases
Windows
Technical Support
Operating Systems
l****[email protected]
Joseph Pallotta
Senior Customer Support Engineer
Greater Boston Area
Senior Customer Support Engineer
Network Intelligence Analyst
Customer Support Engineer
Cyber Security
Force Protection
Boston University
University of Massachusetts Boston
Recommendations: 0
j****[email protected]
Bill Gilman
Call Center Director
Greater Boston Area
Call Center Director
Director, Technical Services
Field Service Manager / Technical Support Manager
Call Center/Technical Support Manager
Technical / Customer Service Manager
Customer Support Engineer
Northeastern University
Massasoit Community College
Recommendations: 0
Electronics
Automation
Integration
Troubleshooting
Technical Support
Project Management
Service Management
Continuous Improvement
w****[email protected]
Greg Biello
Sr. Network Engineer
Greater Boston Area
Sr. Network Engineer
Sr. Software Specialist
Customer Support Engineer
Customer Support Engineer
Site Manager
Data Systems Specialist
University of Massachusetts, Boston
University of Massachusetts, Amherst
Recommendations: 0
Disaster Recovery
SDLC
Vendor Management
IT Management
Active Directory
Troubleshooting
Requirements Analysis
XP
g****[email protected]
Irene Wachsler, CPA, MBA
Member
Greater Boston Area
Member
In-Charge Auditor
Loan Officer
Director of Development
Director of Fundraising
Audit Assistant
Co-Owner
Founding Volunteer - Member of Organizing and Action Team Member
Volunteer Community Organizer
Senior Sales Engineer
Sr. Engineer
Applications Project Leader
Customer Support Engineer
Software Engineer
Performance Engineer
Southern New Hampshire University
Babson College - Franklin W. Olin Graduate School of Business
University of Massachusetts Lowell
Sharon
Recommendations: 0
i*****@milliecpa.com
