Nidhi RanaCustomer Care Manager
Greater Seattle Area
Customer Care Manager
Customer Care Supervisor
New Hire Integration Supervisor
Program Specialist Supervisor
Customer Care Supervisor
Customer Care Representative
Sr. Customer Care Specialist
Customer Care Specialist
Marketing Coordinator
Doctor B.R. Ambedkar Open University
Mumbai University
Hansraj Model School
Recommendations: 3
Highly effective Leadership, Management and Communication skills
Knowledge of Call Center systems & dynamics in Satellite TV and Telecom industry
Self starter,developed structure, process from scratch, incorporated 360* review
Process Improvement
Customer Satisfaction
Vendor Management
Customer Experience
Customer Support