Melanie FeighnerCustomer Care Manager
Greater Pittsburgh Area
Customer Care Manager
Customer Care Representative
Account Manager
Studia Academica Slovaka, Comenius University, Bratislava, Slovakia
St. Francis University
Universidad Internacional, Cuernavaca, Mexico
Studia Academica Slovaka, Comenius University, Bratislava, Slovakia
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Leading a team in providing best in-class customer support
create/maintain high level of customer satisfaction and first contact resolution
Strategic Planning
Identify areas for improvement and research, recommend and implement solutions
Collaborative Problem Solving
Project Management
driving customer retention
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