Shatina PattersonClient Support Technician
Greater Atlanta Area
Client Support Technician
Project Coordinator
Service Desk Analyst
Customer Service Representative
Executive Administrative Assistant
Underwriter/Executive Administrative Assistant
Inbound/Outbound Call Center Representative
ITT Technical Institute
Recommendations: 3
• Over four years of assisting customers in a call center environment
• Familiar with subnetting of IP Addresses
• Install, configure and maintain various Windows Operating Systems
• Install, configure and maintain Linux Redhat Operating Systems
• Knowledgeable regarding TCP/IP protocols and LAN/WAN technology
• Able to handle standard network cabling protocols
• Basic programming skills in Python, HTML, VB.net
• Versed in virus removal and firewall protection