Top Call Center Managers in Greater Chicago Area
Bob Rosenthal
Chief Sales and Financial Officer
Greater Chicago Area
Chief Sales and Financial Officer
Director of Inside Sales and Customer Service
Vice President, Operations United Behavioral Health
Vice President, Operations
Director of Operations, Uniprise Operating Division
Vice President, Customer Care
Director, Service Strategy
VP/Call Center Manager
AVP, Call Center Operations
AVP, Call Center Operations
Call Center Manager
Call Center Manager
Northwestern University - Kellogg School of Management
Emory University
BRHS East
Recommendations: 32
Cross-functional Team Leadership
Leadership
Strategy
Strategic Planning
Call Center
Operations Management
Management
Customer Service
r****[email protected]
Greg Spears
Call Center Manager- Vertex Standard
Greater Chicago Area
Call Center Manager- Vertex Standard
Supervisor - Project Manager
Supervisor Contact Center Operations at Motorola
Call Center
Purdue University
Deerfield High School
Recommendations: 24
Cross-functional Team Leadership
Process Improvement
Management
Leadership
Telecommunications
Customer Satisfaction
Call Centers
Product Management
g****[email protected]
Delia Gutierrez McLaughlin
President & CEO
Greater Chicago Area
President & CEO
Director of Service Delivery
Business Development Manager/Product Manager/Project Manager
Senior Technology Support/Call Center Manager
University of Illinois at Chicago
Our Lady of the Lake University
Mujeres de HACE
Society of Information Management
Recommendations: 12
Business Relationship Management
PeopleSoft
Vendor Management
Analysis
Outsourcing
Program Management
IT Strategy
Cross-functional Team Leadership
l****[email protected]
Joann Jagla
Director - Customer Operations
Greater Chicago Area
Director - Customer Operations
Customer Care Manager
Call Center Manager, Fleet Repair Services
Manager, Treasury Services, Lockbox Implementation
Call Center Manager - Vice President
General Manager, Call Center
Recommendations: 12
Call Center
Team Building
Leadership
Process Improvement
Mentoring
Customer Experience
Management
Strategic Planning
j****[email protected]
j****[email protected]
Lorna Boyd
Member Services Supervisor
Greater Chicago Area
Member Services Supervisor
Manager, Customer Service Contact Center
Customer Service Supervisor
Call Center Manager
Office Manager
Keller Graduate School of Management of DeVry University
Keller Graduate School of Management of DeVry University
Loyola University of Chicago
Recommendations: 10
Customer Service
Strategic Planning
Coaching
Team Building
Microsoft Office
Performance Management
Team Leadership
Microsoft Excel
l****[email protected]
Jocelyn Wilhelm
Founder | CEO | SEO | Social Media Strategist | Digital Marketing | Project Manager | Trainer
Greater Chicago Area
Founder | CEO | SEO | Social Media Strategist | Digital Marketing | Project Manager | Trainer
Owner | President | SEO | SMO
Digital Marketing & Social Media Consultant | Project Management
Sales Expert
Call Center Manager, E-Commerce Project Manager
Purchasing Agent
Assistant Manager & Personal Trainer
Purchasing Agent
Dietary Clerk/Food Purchasing Agent
Sales Coordinator
Sales Coordinator
Southern Illinois University, Carbondale
Recommendations: 8
Facebook
Inbound
HTML
Content Marketing
Mac
Social Media Marketing
Social Media
SEO
j****[email protected]
j****[email protected]
Jamieson Clay
Area Manager of Customer Experience IL / MOvalley
Greater Chicago Area
Area Manager of Customer Experience IL / MOvalley
Director of Customer Service Operations
Call Center Operations Manager
Call Center Manager
Chief of Staff Midwest Division
Domestic Sale Manager
E-5 Sergeant
Micro Train
Comcast University
Columbia College
Recommendations: 7
Customer Service
Customer Satisfaction
Inside Sales
Call Center
Customer Acquisition
Sales Operations
Microsoft Office
Avaya
j****[email protected]
Ellen Glassberg
Assistant Vice President
Greater Chicago Area
Assistant Vice President
Head of Merchant Support/Account Management, North America
Vice President, Inside Sales
Vice President, Advertising Business Development
Director, Recruitment Advertising / Director Contact Center
Call Center Manager
University of Kansas
The Call Center School
Recommendations: 6
Change Management
Performance Metrics
Centralization
Leadership Development
Digital Media
New Business Development
Online Advertising
CRM
e****[email protected]
Mike Zurek
Consultant
Greater Chicago Area
Consultant
Part-time Housewares Sales Associate
Project Lead
Project Manager for IDFPR Division of Banking
Project Manager/Procurement
Call Center Manager
Administative Services Consultant
Director
Project Associate
Owner
Consulltant
Consultant/Gournd Agent
Buyer
Southern Illinois University, Carbondale
Niles North High School
St John Brebeuf Elementary
Recommendations: 5
Strategic Sourcing
Management
Supply Chain Management
Supply Chain
Leadership
Program Management
Customer Service
Training
m****[email protected]
Nancy Hollmaier
Consultant
Greater Chicago Area
Consultant
Sr. Training Representative
Call Center Manager & Trainer
HR - Payroll and Benefit focus
Payroll HR Coordinator
Member
.
Project Manager, Technical Education and Training
Manager, Technical Assistance Call Center
Global Trainer
Compliance and Training Specialist
Customer Service Advocate
Regis University
University of Wisconsin-La Crosse
University of Wisconsin-Milwaukee
Recommendations: 3
Skyward Software
SmartBen Software
TRS, IMRF, Excel, PowerPoint, Word
Certified Trainer
Mager Instructional Designer
Certified Train the Trainer
Call Monitoring Design
Call Processing
n****[email protected]
Kevin Koerber
Account Manager
Greater Chicago Area
Account Manager
Technical Specialist
Sales Associate
Sr. Call Center Manager
Operation's Manager- Technical Support & Project Manager
Customer Service Representative/Product Development Specialist
Product Manager & Customer Service Manager
Gym Supervisor
Marist High School
Recommendations: 2
Customer Service
Telecommunications
Sales
Customer Satisfaction
Technical Support
Wireless
Call Centers
Account Management
k****[email protected]
Jon Lomax
Director of Contact Center Operations
Greater Chicago Area
Director of Contact Center Operations
Director of Vendor Management
Director Of Customer Care
Retail Area Sales Manager
Customer Service and Technical Call Center Manager
Kaplan University
Recommendations: 1
Leadership
Management
Customer Service
Wireless
Customer Satisfaction
Call Center
Customer Retention
Customer Experience
j****[email protected]
Shane Corey
Our World is Flat
Greater Chicago Area
Our World is Flat
Part of a Collaborative Team of Highly Skilled Professionals
Director of U.S. Operations
Director of U.S. Operations
Sales Director
Assistant Football Coach - Passing Game Coordinator
Program Director
Business Development Manager - WFM
Assistant Football & Track Coach
Director of Business Development - (NGB's - Sports)
Business Manager - Contact Center
Business Manager - Call Center
Call Center Manager
West Liberty State University
Grossmont College
Recommendations: 1
CRM
Salesforce.com
Lead Generation
Leadership
SaaS
Management
Call Centers
Business Development
s****[email protected]
Jean Jendusa
President, Health & Wellness Healthcare Consultant
Greater Chicago Area
President, Health & Wellness Healthcare Consultant
Vice President Sales & Marketing Development
Regional Sales Director
Regional Sales Manager PBM Sales
Regional Sales Manager
Provider Group Manager
Provider Group Manager
National Account Executive & Regional Sales Manager
Executive Vice President & Owner
Manager Pharmacy Network & Benefit Design Administrator
Customer Call Center Manager
Customer Service Manager & Individual Health Claims Manager
Customer Service Manager & Group Claim Manager
University of Wisconsin-Milwaukee
Recommendations: 1
PBM
Employee Benefits
Managed Care
Healthcare
Consultative Selling
Account Management
Sales Management
New Business Development
j****[email protected]
Paul Buchnat
Associate Director MWA Customer Experience and Analytics
Greater Chicago Area
Associate Director MWA Customer Experience and Analytics
Call Center Manager
Site Director
Northern Illinois University
Thornton Community College
Recommendations: 0
Telecommunications
Call Center
Call Centers
Process Improvement
Customer Satisfaction
Customer Experience
p****[email protected]
Phyllis Weathersby
Call Center Manager
Greater Chicago Area
Call Center Manager
Columbia College Chicago
Recommendations: 0
Customer Service
Coaching
Customer Relations
Telecommunications
Account Management
Staff Training
Staff Development
Business Management
p****[email protected]
Jeff Lucido
Director of Sales & Customer Service
Greater Chicago Area
Director of Sales & Customer Service
VP of Sales
Sales Manager
Director of Customer Service & Branch Operations
Call Center Manager
Call Center Supervisor
Judson University
Schaumburg Christian School
Recommendations: 0
Sales Process
Account Management
Direct Sales
Solution Selling
Recruiting
Enterprise Software
Marketing Strategy
Product Management
j****[email protected]
Jim Bodine
Chief Information Officer
Greater Chicago Area
Chief Information Officer
Owner
Sr. Software Engineer
IT Manager
IT Manager
Call Center Manager
DeVry University
Ottawa High School
Recommendations: 0
Call Center
Web Development
MySQL
JavaScript
HTML
Linux
PHP
Agile Methodologies
j****[email protected]
Lindy Lode
Managing Director
Greater Chicago Area
Managing Director
Call Center Manager
Assistant Branch Manager- Minooka
Personal Banker
Senior Store Manager
Eastern Illinois University
Recommendations: 0
Management
Commercial Banking
Call Center Administration
Banking
Credit Analysis
Customer Service
Loans
Commercial Lending
l*****@theprivatebank.com
Jamie Higginbotham
Certified Salesforce.com Administrator/Salesforce Optimization Analyst
Greater Chicago Area
Certified Salesforce.com Administrator/Salesforce Optimization Analyst
Call Center Manager
Outside Sales Representative
Call Center Manager
Call Center Supervisor
Indiana University Bloomington
DePauw University
Recommendations: 0
Account Management
Call Centers
Sales Operations
Management
Team Building
Customer Service
Direct Sales
Sales Process
j****[email protected]
Austin Karpola
Nationally Certified School Psychologist
Greater Chicago Area
Nationally Certified School Psychologist
Certified School Psychologist
Call Center Supervisor
School Psychology Intern
School Psychology Intern
School Psychology Practicum Student
Call Center Manager
Manager/Vice President, Loan Administration
The Chicago School of Professional Psychology
Columbia College Chicago
DePaul University
Recommendations: 0
Coaching
Data Analysis
Elementary Education
Special Education
RTI
AIMSweb
Collaborative Problem Solving
Psychological Testing
Vito Pellitteri
Call Center Manager
Greater Chicago Area
Call Center Manager
Store Manager
Store Manager
Store Manager
Triton-College
Holy Cross High School
st francis borgia
Recommendations: 0
Sales Operations
Customer Retention
Customer Satisfaction
Telecommunications
Wireless
Customer Experience
Sales
Project Management
v*****@tnow.com
Natalie Zaranti
Personal Chef
Greater Chicago Area
Personal Chef
Farmer/Caterer
Social Media Manager
Catering Operations Manager
Account Manager
Call Center Manager
Sales Team Manager
Catering Sales Desk Lead and Trainer
Shipping Manager and Catering Specialist
Art Institute of Colorado
Augustana College
College of DuPage
Recommendations: 0
Management
Training
Process Improvement
Sales
Customer Service
Coaching
Call Centers
Interviews
n****[email protected]
Marc Wruck
Program & Project Manager, Development and Deployment Manager
Greater Chicago Area
Program & Project Manager, Development and Deployment Manager
Service Delivery and Deployment Product Manager
Client Operations and Delivery Manager
Call Center Manager
Software Product Manager
Customer Service Specialist
Northern Illinois University
Northern Illinois University
Recommendations: 0
Program Management
Project Management
Project Portfolio Management
Team Leadership
Cross-functional Team Leadership
Risk Management
Issue Management
Change Management
m****[email protected]
Theresa Gable
Call Center Manager
Greater Chicago Area
Call Center Manager
Senior Agent
taft high school
Queen of All Saints
DePaul University
Recommendations: 0
Customer Service
Airlines
Customer Retention
Call Center
Recruiting
Training
Call Centers
Operations Management
t****[email protected]
Ernest Farmer
Team Leader BP Lubricants
Greater Chicago Area
Team Leader BP Lubricants
Team Leader
Director Service Programs and Operations
Director Call Center Operations
Call Center Manager
Recommendations: 0
e****[email protected]
e****[email protected]
Loreal Wakefield
Project Manager
Greater Chicago Area
Project Manager
Account Manager
Customer Service Call Center Manager
Senior Customer Service Representative
University of Illinois at Chicago
Recommendations: 0
Benefits Administration
Employee Benefits
Customer Service
HRIS
Account Management
FMLA
Form 5500 preparation
EEOC Reporting
l****[email protected]
Nyla K. Hartzel
Ambassador and Call Center Manager
Greater Chicago Area
Ambassador and Call Center Manager
Senior Vice President
Northwestern University - Kellogg School of Management
University of Illinois at Urbana-Champaign
Tilburg University
Recommendations: 0
New Business Development
Consultative Selling
Sales Management
Relationship Management
Treasury Management
Marketing Strategy
Project Management
Financial Services
n****[email protected]
Kristen Franks
Systems Support Manager
Greater Chicago Area
Systems Support Manager
Call Center Manager
Call Center Supervisor/ Back Up Assistant Facility Manager
Team Lead - Property Service Professional
Property Service Professional
Branch Administrative Assistant
Receptionist
Research Technician III
Compliance Manager
Recommendations: 0
Microsoft Office
Microsoft Excel
Facilities Management
Property Management
Management
Customer Service
Real Estate
Budgets
s****[email protected]
Sheila Mabry
Call Center Manager
Greater Chicago Area
Call Center Manager
Call Center Manager
Inside Sales Manager
Sales Manager/Facilities
Telemarketing Sales Manager
Call Center Manager
Operations Supervisor
Training and Quality Assurance Specialist
Call Center Manager
Contact Center Manager
Marketing/Sales Manager
University of Illinois System
College of DuPage
Recommendations: 0
Call Centers
Management
Team Leadership
Process Improvement
Customer Experience
Contact Centers
Coaching
Workforce Management
s****[email protected]
Patrick Ryan Sullivan
Financial Advisor
Greater Chicago Area
Financial Advisor
Assistant Vice President
System Administrator / Business Systems Analyst/Technical Support Call Center Manager
Customer Service Manager/Systems Administrator
Helpdesk and Desktop Technician
Olivet Nazarene University
DeVry University
Glenbard North High School
Recommendations: 0
Business Loans
Commercial Banking
Banking
Small Business Lending
SBA 504
Commercial Real Estate
Real Estate Financing
Business Analysis
p****[email protected]
