Hector OvalleAccount Manager Latin America & Caribbean Region
Greater Atlanta Area
Account Manager Latin America & Caribbean Region
IT / SAP Consultant
IT SAP Service Delivery Manager
HP Customer Engineer
HP Customer Engineer
HP Customer Engineer, Technology Solution Group, (2008 – 2010)
Business System Analyst / Service Delivery Manager
Business System Analyst / Service Delivery Manager
Business System Analyst / Service Delivery Manager (2004 – 2008)
Software Support Engineer Response Center Engineer Field & Support Engineer Field Engineer
Software Support Engineer Response Center Engineer Field & Support Engineer Field Engineer
Member of Information Technology Technical Staff (1998 – 2004)
Universidad Autónoma de Nuevo Leon
Tecnológico de Monterrey
Recommendations: 12
• Service Delivery Manager
• Account Management
• SAP Implementations
• Business and IT partners liaison
• Business, Data & System Analysis
• Response Center & Technical Support
• Project Management
• Customer Service