TapRooT® | System Improvements, Inc.

TapRooT® is headquartered in Knoxville, Tennessee. We offer root cause analysis training and consulting globally. Our innovative TapRooT® software guides users through the incident investigation process with ease. Analyzing human performance was the original focus of TapRooT®. It still is one of its biggest strengths. Mark Paradies and Linda Unger, co-developers of the TapRooT® System, crafted this systematic approach to incident investigations without all the technical jargon human factors experts use. This makes it easily accessible to plant personnel, engineers and managers to use to find and fix problems in their facilities without extensive human factors training. What advanced human factors concepts are in TapRooT®? The list is too long to read here, but it includes: The SOR Model of Human Performance Rasmussen’s Skill-Rule-Knowledge Model Knowledge of Advanced Job Performance Aids The Systematic Approach to Training (SAT) Application of Cockpit Resource Management Ergonomics (anthropometrics) Communication reliability practices An advanced behavior change model Charles Hopkins’ human factors theories Chris Wickens’ concepts on mental models James Reason’s Swiss Cheese Model of error Paradies/Unger’s human performance troubleshooting model You don’t have to learn these concepts, have a PhD in psychology, or hire a human factors expert to take advantage of this technology. Just answer the questions and follow the guidance that TapRooT® provides to find the root causes of human error. This is TapRooT®'s official LinkedIn account. We reserve the right to delete comments that are offensive or suggestive, personal attacks, anonymous, wildly off-topic, spam or advertisements.